Terms of Service

Welcome to PLAANT GRACE UMBRELLAS LLC’s folding umbrella sales service. Before browsing this website or purchasing products, please carefully read the following Terms of Service. By using this website or completing an order, you indicate that you have read, understood, and agree to be bound by these Terms.

I. Service Content

This store provides the display and sales of various folding umbrellas, and offers related consultation and after-sales support.

II. User Responsibilities

When using the services of this website, users shall:

Provide true, accurate, and complete order and delivery information;
Use this website and products legally, and refrain from any illegal or improper activities;
Do not interfere with the normal operation of the website or perform any unauthorized operations.

III. Orders and Purchases

After selecting products and submitting an order on this website, users should complete the payment as prompted on the page. Once payment is successful, the order is considered confirmed, and we will arrange processing and delivery according to the order information.

If an order cannot be fulfilled due to insufficient inventory, system abnormalities, or force majeure, we reserve the right to cancel the order and issue a refund.

IV. Billing Terms (One-Time Purchase)
All folding umbrellas in this store are one-time purchase items.
The price is as displayed on the page when the user places the order.
Once payment is completed, it is a one-time transaction and does not involve subscriptions or automatic renewal services.
Each order fee includes the product price and related shipping and taxes (if any).
This store will not charge any additional or duplicate fees.

V. Delivery Service

After order confirmation, we will arrange shipment within a reasonable time. Delivery time may vary depending on the region, logistics method, or force majeure. Please ensure that the shipping information is accurate.

VI. Return and Exchange Policy

If the product has quality problems, is damaged in transportation, or does not match the order, you can apply for a return or exchange. Opened but unused products can also be returned; please refer to the return policy for details.

VII. Product Usage Instructions

Please pay attention to proper opening and closing when using the folding umbrella and avoid pulling the umbrella ribs forcefully. Please use with caution in strong winds to extend the product’s lifespan.

VIII. Intellectual Property

All content on this website (including images, text, designs, etc.) is protected by law and may not be copied or used for commercial purposes without authorization.

IX. Limitation of Liability

To the extent permitted by law, we shall not be liable for any indirect losses arising from the use of this website’s services or products.

X. Terms Updates

We may update these Terms of Service based on business development or legal requirements. Updates will take effect upon publication on the website.

XI. Contact Us

If you have any questions about the Terms of Service or your order, please contact us:

Email: help@pliantgraceumbrellas.org
Phone: 408-458-9592

We are committed to providing you with lightweight, durable, high-quality folding umbrellas and attentive service, making every trip more worry-free.